Real Food

[jeweledvixen]

Walmart screwed me over again with the electric carts twice this week. First, on Wed, then yesterday. I truly need to start eating healthier, a LOT healthier than I have been. My weight is creeping up and that is making it hard for me to walk and to breathe. It's also causing me to retain water, which effects my heart and breathing. So, I was looking for chicken and hamburger, fresh fruit and veggies and cereal.

So, after another incident at Walmart on Wed with a dying electric cart and no help from one of the managers - Matt, I left after picking up my prescriptions.

On Thursday, I went to Price Chopper and lucked into a sale on both chicken thighs and pork strips. Big packages for a small price. I finally got around to putting the individual pieces of meat into freezer bags and putting them in the freezer. I now have a freezer full of 12 meals of pork and 11 of chicken. I've been scouring the internet for easy ways to cook them, so I feel pretty good right now.

However, I had to go back to Walmart yesterday for another prescription. You guessed it. The cart died. Fortunately, I had already picked up the cat food and litter. It died just as I left the pharmacy. One of the cashiers at the pharmacy went to see if she could find another one, but no luck. The Pharmacist herself called for help. Guess who came? Matt. He told me there was nothing he could do besides getting me a wheelchair cart or a regular cart and when I told him I couldn't use either, he said he was sorry and walked away, leaving me sitting there on a dead cart. Asshat.

Comments

[merzibelle]

I don't know how much help it will be but since you have the manager's name and I'm certain you know the store's location, call Walmart's customer service number (it's on their corporate website) and lodge a complaint about Matt's lack of assistance and the chronic problems with the electric carts. Do this every time there's a problem. It'll get pass to the regional manager who, trust me on this, will look into it. One thing corporate is big on is making things right with the customers.

[jeweledvixen]

After the problem on Wed, I went on line and there is no customer service number, so I filed a complaint on the form provided. On Thursday, the main manager of the local Walmart, Nate called me. He told me they knew about the problem and were working on it. He's ordered a new cart which should be there in about 10 days. Next month, he's going to order 2 more. He said 4 went down completely at the same time, besides the fact that most of the rest of them have been there since the store opened 18 years ago.

I am thinking of calling him back on Monday and complaining about Matt. That was ridiculous. I do think they could have found someone who could have pushed me to the cashier with the few things I had, then out to my car in a wheelchair cart. It would have taken 10 minutes.

I certainly wouldn't have expected them to push me around while I did my grocery shopping, but I was within 25 feet of the nearest checkout, or I could have checked out at the pharmacy. I was sitting right in front of it and there were no customers there.