Possible Good News

[jeweledvixen]

I was not ready to go gently into that good internet night, so I called Time Warner back. I was on hold for over an hour before I finally got to a real live person. Glad I don't work there. Those service techs are busy! Anyway, I finally got to to someone in billing, not collections and she said that if I paid $54.22, I won't be cut off tomorrow.

However, she had to send me to an automated thingy to make the actual payment. The autotech told me to allow 24 hours for processing of my payment. Soooooo...I still might get cut off, but I can use my cell phone to call them and give them my confirmation number and they should turn it back on almost immediately. Then, on the 12th, my January bill will be due and I'll need to call back and see if I can skate by until February. I can pay considerably more in February, so I'm keeping my fingers crossed.

Comments

[klingonlady]

OOOOHHHHHH try and keep me posted!!!

[jeweledvixen]

I'll try. I have that confirmation number, so I should be good until the 11th. I hope.

[whiteink]

Yay!

[jeweledvixen]

Just pray this works. I've got my fingers and everything else crossed right now.

[dragonheart]

Yay! Glad they are willing to work with you. Keep us posted!

[jeweledvixen]

Well, the lady I talked to the second time from billing was much better than the one earlier. This should work. ::knocks on wood::

[proseac]

I saw this before your original post. So glad to hear we're not losing you, my friend! ♥

[jeweledvixen]

Me too. I was crying yesterday when I thought I was going to lose my services. Then I got fierce and decided to fight for them. It worked. We'll see what happens on the 11th. I'll have to talk them into waiting until Feb. when I can pay most of it off.

[ophelias_heart]

Woohoo!

[jeweledvixen]

Yes. I just did an internet chat with a Time Warner rep. and I'm all set until for now. YAY!