jeweledvixen (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
jeweledvixen) wrote2013-01-03 07:15 pm
jeweledvixen) wrote2013-01-03 07:15 pm
Possible Good News
I was not ready to go gently into that good internet night, so I called Time Warner back. I was on hold for over an hour before I finally got to a real live person. Glad I don't work there. Those service techs are busy! Anyway, I finally got to to someone in billing, not collections and she said that if I paid $54.22, I won't be cut off tomorrow.
However, she had to send me to an automated thingy to make the actual payment. The autotech told me to allow 24 hours for processing of my payment. Soooooo...I still might get cut off, but I can use my cell phone to call them and give them my confirmation number and they should turn it back on almost immediately. Then, on the 12th, my January bill will be due and I'll need to call back and see if I can skate by until February. I can pay considerably more in February, so I'm keeping my fingers crossed.
However, she had to send me to an automated thingy to make the actual payment. The autotech told me to allow 24 hours for processing of my payment. Soooooo...I still might get cut off, but I can use my cell phone to call them and give them my confirmation number and they should turn it back on almost immediately. Then, on the 12th, my January bill will be due and I'll need to call back and see if I can skate by until February. I can pay considerably more in February, so I'm keeping my fingers crossed.